Who we are
hicucuba provides country-focused travel content and related resources. For the purposes of applicable data protection laws (e.g., UK GDPR/EU GDPR), hicucuba is the data controller for information collected through this website.
Contact details
Address: 58 Ward Shoal East, Lee, BD22 9DN, United Kingdom
Phone: +44 8116 229570
Email: [email protected]
Registration number: 59593583
Information we collect
- Contact details you provide: name, email, topic, and message via our contact form or direct email.
- Usage and device data: pages viewed, approximate location, device/browser type, referral source, session duration, and similar analytics signals.
- Cookies and similar technologies: essential cookies for site functionality and non-essential analytics cookies (see “Cookies” below).
How we use your information and legal bases
- To respond to enquiries and provide support (legal basis: contract or legitimate interests).
- To maintain, protect, and improve the site, including analytics and performance (legitimate interests, and consent where required).
- To communicate service updates or policy changes (legitimate interests or legal obligation).
Cookies and similar technologies
This site displays a cookie banner where you can accept all, customize, or decline analytics cookies. Your choice is stored in localStorage as a preference for this browser. Essential cookies are always on as they support core functionality.
- Essential: required for basic site operations.
- Analytics (non-essential): help us understand readership patterns to improve content.
Important note: our current setup loads some third-party scripts (e.g., analytics) as the page loads. We are working to further respect preferences at load-time. To enhance control today, you may also use browser-level settings, tracking protection, or vendor opt-outs such as Google’s tools.
Third-party tools we use
- Google Analytics (Google LLC): site usage analytics. Data may be processed on servers outside your country. Learn more at Google’s policies and opt-out resources.
- Meta Pixel (Meta Platforms, Inc.): measures engagement with our pages. Data may be processed on servers outside your country.
We do not sell your personal information. We may share information with service providers who help operate our site or communications, bound by appropriate safeguards.
Data retention
- Enquiry records: typically up to 24 months from last interaction unless needed longer for record-keeping or legal reasons.
- Analytics data: retained per vendor defaults and our account settings, usually 14–26 months in aggregated form.
International transfers
Where data is transferred outside the UK/EU, we rely on mechanisms such as adequacy decisions or standard contractual clauses, as applicable.
Your rights
Subject to law and jurisdiction, you may have rights to:
- Access, rectify, or erase your data.
- Object to or restrict processing.
- Portability of certain data.
- Withdraw consent at any time (does not affect prior processing).
- Lodge a complaint with a supervisory authority. In the UK: the ICO.
To exercise rights, contact us at [email protected].
Children
Our site is intended for a general audience and not directed to children under 13. If you believe a child has provided us data, contact us to request deletion.
Security
We apply reasonable technical and organizational measures to protect information. No online transmission or storage system is entirely secure.
Links to other sites
We may link to third-party websites. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this policy from time to time. Material changes will be highlighted on this page. Continued use of the site after an update indicates acceptance.